Profile I have been fortunate to work on projects related to my passions. I'm currently very interested in User Experience, Open Source communities, (I'm nearly obsessed with Drupal), cartography, e-learning & augmented reality. I'm a successful entrepreneur, seasoned traveler & lifelong student. A "hack-of-all-trades", I am well versed with all the major, (plus a surprising number of minor) digital tools. I thrive on solving complicated challenges with elegant solutions & collaboration, on time & on budget. Experience PRODUCT MANAGER, SIGNATURE SERVICES & INNOVATION / GOGO LLC / Itasca, IL / September 2011 - Present Gogo Inflight Internet, available on over 4000 commercial flights, aboard over 1400 aircraft a day. Champion the User Experience! Vet & develop proof of concept features. Learn & refine with metrics & testing Built proof of concept, now managing development of Gogo Flight Tracker, (deals with the unique realities of inflight Internet) Work with Business Aviation and the new Global Sales group as needed, (half sales engineer, half product manager) Work across teams, company wide, to identify, vet and ultimately champion innovation Helping with development of Business Aviation group’s Android app Support Biz Dev teams and promos as needed Manager Web Productions – PRODUCT TEAM / Aircell / Itasca, IL / October 2009 – September 2011 Manage internal & remote developers, designers & information architects Helped built and get up to speed the internal creative department built in 2011 Provide support & direction, as needed, to the Gogo Vision inflight video project Created the Gogo Mile High Badge with foursquare.com (concept / development / testing / marketing / metrics) Work with business development teams, recent partnerships with Google, eBay, AMEX, T-Mobile, Honda, FedEx, Facebook, etc. Champion of contextually relevant ad targeting, (show ad if flight matched profile – e.g only for flights to Vegas on a Friday evening) R&D for social & location based services (Read: find partners & services that grow the core business) Help managed development of Gogo iOS & Blackberry apps Airline Content Manager – PRODUCT TEAM / Aircell / Itasca, IL / April 2008 - October 2009 Responsible for all content on aircell.com, gogoinflight.com, & all airborne portals. Manage external & in-house web development projects. Run Business User Acceptance Testing, (BUAT), Alpha & Beta testing for all airborne portals (laptop & mobile). Produce "build to spec", high fidelity wire frames, comps & final assets for off shore development teams. Produce creative as needed, (HTML, Photoshop, Flash, Video, etc). Worked & QA’d Internationalization of the Gogo Portal for Air Canada service. Director, Online Productions / Cognistar.com / Southboro MA / July 1999 - July 2004 Sixth employee at startup. Became a leading provider of online continuing legal education with annual revenues over $2 MM. One of four person team that developed prototype & versions 1.0 - 3.5 of Courseware & Learning Management System. Instrumental in securing over $12 million in venture funding with functional prototypes, marketing collateral & strategy. Designed process to capture, edit & encode all related media for courses. Then built a team & studio to scale. Produced over 95 rich media courses, managing teams creating digital video, flash & HTML based courseware On site manager nationwide for SME taping, including: top legal experts, Federal, Elected & Judicial officials. Online Producer / SkyMall.com / New York / October 1998 - July 1999 Successfully pitched Connected DVD concept to SkyMall Board of Directors. Hired to produce DVD to be included in SkyMall catalog to offer rich media products & services to online browser who are otherwise limited by connection speeds. Developed Broadband, D-TV & Connected DVD strategy & educational collateral on key concepts for VC road show. Produced proof of concept web browser based 3D e-commerce demo for connected DVD. Interactive specialist / life fitness / Franklin Park, IL / October 1994 - January 1996 Worked for the Director of New Product Development during the entire life of the Exertainment system; an interactive fitness product for the SNES, made in partnership with Nintendo. I was involved in every major aspect of the product, including: research, development, production, marketing & customer support, for both North America & Europe. Ran QA for 3 Exertainment / Super Nintendo (16 bit) titles; Speed Racer, Tetris, Mountain Bike Rally Worked on prototyping, test marketing & refining modifications to the commercial version Worked the Life Fitness booth @ several major shows in North America & Europe Skateboard shop owner / F. A. Skates / Arlington Heights, IL / October 1985 - June 1988 Education Autodesk University, 3D Studio Max Certificate – May 1998 Arizona State University, Tempe, AZ - BA Liberal Arts /Architectural Theory, May 1993 School of the Art Institute of Chicago, Chicago, IL - Student-at-large, August 1987 - June 1989